Ascent Career Development values your privacy. This policy describes how we collect, use, and protect your personal information when you use our online platform and services. By using our site, you agree to the collection and use of information in accordance with this policy.
We collect several types of information from and about users of our service:
Personal Data:
This is information that can be used to identify you personally. We may collect this when you provide it to us directly, such as when you sign up for an account, request services, complete forms, or communicate with us. This may include details such as your name, email address, telephone number, professional background, career history, and information you provide related to the specific services you request (e.g., details for resume writing, interview preparation notes, assessment results).
Usage Data:
We automatically collect information about how you access and use our site. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Ascent Career Development uses the collected data for various purposes:
To provide and maintain our service.
To notify you about changes to our service.
To allow you to participate in interactive features of our service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our service.
To monitor the usage of our service.
To detect, prevent, and address technical issues.
To provide you with news, special offers and general information about other services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To perform internal operations, such as data analysis, testing, and research.
We process your personal data under the following legal bases:
Your consent:
We may process your data if you have given us specific consent to do so.
Performance of a contract:
We may process your data when it is necessary for the performance of a contract with you, such as providing the career development services you have requested.
Legal obligations:
We may process your data when we have a legal obligation to do so, such as complying with tax and accounting requirements.
Legitimate interests:
We may process your data when it is necessary for our legitimate interests, provided that these interests are not overridden by your data protection rights. This includes improving our services, preventing fraud, and ensuring the security of our platform.
We may share your personal information in the following situations:
With Service Providers:
We may share your personal information with third-party companies and individuals who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are contractually bound to use your information only for the purposes for which we disclose it to them and to process the personal data with the same level of protection as required by applicable data protection laws.
For Business Transfers:
We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
For Legal Reasons:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Ascent Career Development, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We implement technical and organisational measures designed to protect your data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Depending on your location and applicable law, you may have the following rights regarding your personal data:
The right to access:
You have the right to request copies of your personal data.
The right to rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure:
You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing:
You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing:
You have the right to object to our processing of your personal data, under certain conditions, particularly where we are processing based on legitimate interests or for direct marketing.
The right to data portability:
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent:
If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before responding to such requests. You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable law.
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there. By submitting your information, you agree to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective. Changes to this Privacy Policy are effective when they are posted on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, you can contact us by visiting our office at:
Ascent Career Development
255 George Street, Level 10, Sydney, New South Wales, 2000, Australia